End of Call Notification (EOCN)

EOCN is a notification service that pushes message alerts to the user<br>at the end of transactions like call completion.

mCarbon’s iEoCN platform provides interactive campaign inserts in the traditional end of call notifications. Following functionalities are offered by iEOCN platform

  • End of Call Notification (EOCN) notification for subscribers at the end of transactions
  • Campaign Management: Profile based up selling of products & services
  • Interactive Campaigns
hand-with-phone-cartoon

Features

  • Works using existing messaging infrastructure.
  • iEOCN counters attention deficit and helps to leverage best out of attention span economy.
  • Promotions done via iEOCN are independent of customer contact policies and regulatory restrictions.
  • Unaffected by subscriber DND subscription.
  • The iEOCN platform has the capability of creating personalized storefronts.
  • The inbound and trigger-based campaign push mechanism ensures the campaign uptake rate is high.

Benefits

  • Control Base inclusion and exclusion
  • Location based weather updates & emergency notifications
  • MSISDN based campaign feature enables the Platform to take MSISDN list as input to some campaigns.
  • In-call Push EoCN/USSD notification capability
End-of-call-notification
End-of-call-notification

Benefits

  • Control Base inclusion and exclusion
  • Location based weather updates & emergency notifications
  • MSISDN based campaign feature enables the Platform to take MSISDN list as input to some campaigns.
  • In-call Push EoCN/USSD notification capability