Advance Call Management is a call management solution that allows the user to effectively manage incoming calls. It is an automated personal assistant to answer calls with a pre-defined announcement. The user can inform the caller that he is unable to pick up calls by selecting from various profiles like Meeting, Driving, Busy, Not Available, etc.
The service even allows the user to black-list and white-list numbers as well as take back his contacts through an app.
• The service has Unique pre-defined time-based profiles to select from with multiple profiles like Meeting, Roaming, Driving, Not Available, low battery, Vacation, etc.
• The service has a built-in missed call alert mechanism that intimates the users about the calls they missed while any particular profile was active.
• The Blacklist/Whitelist feature offers the service user an option to whitelist and blacklist numbers.
• Advance Call Manager is accessible via multiple channels like SMS, USSD, IVR, and App.
• Users who access the service via the app also have the option of contact back up and retrieval.
At Mcarbon we understand that you have many options when it comes to customer communication Solutions, so why should you choose us? Here are a few reasons
Mcarbon started as a Telecom technology company powering key customer engagements products
Our scalable and future-proof omnichannel messaging platform not only meet but surpass customer expectations
Platform is built to scale as per global standards and is fully secure with ISO 27001 and SOC2 compliances
We understand communication technology and trends, and that helps us keep ahead of competition
Above all else, we are a customer focused company and our growth is driven by keeping them happy.
