VOICE SERVICES

Engage with your customers and users through Mcarbon’s proven state-of-the-art cloud-based voice solutions and grow your business with ease.

Enrich your customer communication through our cloud-based voice solutions

Engage with your customers and users through Mcarbon’s proven state-of-the-art cloud-based voice solutions and grow your business with ease.

Automated Outbound Dialer
(OBD)

With direct connectivity across all multiple Telcom Operators in India, Mcarbon support dialing 100% of active mobile users. What’s more it’s packed with features like DTMF input, call forwarding, call recording, Txt to speech, et al.

Secure Call with Number

Masking

Our number masking solution allows privacy to your customers, and your agents as real number is not disclosed to either party. 

Click to Call

The Click to Call Solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly. Click-to-call creates an easy way for your customers to contact your sales and support teams right on your website.

Missed Call

Missed call solution lets you get best out of your marketing campaign by allowing customers instant callback.

Virtual Number

A virtual number is cloud-based telephone number that allows business to route incoming customer calls to their preferred agents, based on their predefined filters.

Stream Connect

The Stream Connect feature of the platform allows customers who have some voice based capabilities to extend their platforms’ reach to a wider audience very quickly.