ProgatePlus: Unified Customer Communication Platform.
Progate Plus works as a middleware between Upstream Enterprise IT systems and Downstream Messaging partners to simplify and uplift your customer communication process.
Reach out to your customers in more than 60 countries including India and boost your revenues.
Businesses today need to deal with complexities of communication. On the Upstream side not only, there are multiple stakeholders and IT systems, but there are multiplicities of formats and technologies too. On the Downstream sides, there are different partners, technologies and pricing model. Its quite natural to feel losing control or feeling not in full control.
That’s why we present ProgatePlus. Progate Plus works as a middleware between your IT systems and your messaging partners to simplify your customer communication (messaging & notification) process and bring it in your full control.
KEY FEATURES
• Robust, Scalable and Redundant • Omni-Channel Support • Simple No code/Low code integration • Mcarbon supports flexible business model • It supports Vendor Performance Benchmarking • Auto-Reconciliation with CPaaS vendors (Vendor Uploads Data) • ProgatePlus Supports all popular CRM Integration
Why Choose Us
Experience the Advantage Why We're the Right Choice
At Mcarbon we understand that you have many options when it comes to customer communication Solutions, so why should you choose us? Here are a few reasons
Strong Legacy of Telecom Technology
Mcarbon started as a Telecom technology company powering key customer
engagements products
Robust Omni-channel messaging platform
Our scalable and future-proof omnichannel messaging platform not only meet but surpass customer expectations
Strong focus on scalable & secure technology
Platform is built to scale as per global
standards and is fully secure with ISO
27001 and SOC2 compliances
One step ahead of the market
We understand communication
technology and trends, and that helps us
keep ahead of competition
Keeping the customers delighted
Above all else, we are a customer focused
company and our growth is driven by
keeping them happy.