Spark video platform is an enterprise-grade video platform designed to kickstart your video journey with customers. Spark lets you create a customizable and seamless video communication experience on mobile and desktop applications to boost customer engagement. Scale up your customer interaction with the Spark video platform and provide a seamless customer experience. Build innovative video solutions for your business with easy-to-integrate SDK and API.
KEY FEATURES
• Support multiple use cases including One:One, One to many, and group video chat • High-quality Video with low data consumption • Screen and content sharing between participants with click of a button • Add participants to the video during an ongoing chat • Video sessions can be video and voice, voice-only, or mixed. • Comprehensive performance reporting and data analytics available on dashboard for insight for your sessions • Easy to integrate SDK for Web, Android, and iPhone Recording feature • Integration with messaging during the live session
Why Choose Us
Experience the Advantage Why We're the Right Choice
At Mcarbon we understand that you have many options when it comes to customer communication Solutions, so why should you choose us? Here are a few reasons
Strong Legacy of Telecom Technology
Mcarbon started as a Telecom technology company powering key customer
engagements products
Robust Omni-channel messaging platform
Our scalable and future-proof omnichannel messaging platform not only meet but surpass customer expectations
Strong focus on scalable & secure technology
Platform is built to scale as per global
standards and is fully secure with ISO
27001 and SOC2 compliances
One step ahead of the market
We understand communication
technology and trends, and that helps us
keep ahead of competition
Keeping the customers delighted
Above all else, we are a customer focused
company and our growth is driven by
keeping them happy.